14.7: Train Workforce on How to Identify and Report if Their Enterprise Assets are Missing Security Updates

Train workforce to understand how to verify and report out-of-date software patches or any failures in automated processes and tools. Part of this training should include notifying IT personnel of any failures in automated processes and tools.

Asset Type

Security Function

Implementation Groups

N/A

Protect

1, 2, 3

Dependencies

  • None

Inputs

  1. How to Identify and Report if Their Enterprise Assets are Missing Security Updates training module

  2. GV43: List of workforce members

  3. List of most recent module training completion dates for each workforce member

Operations

  1. Check enterprise to determine if Input 1 exists

    1. If Input 1 exists, M1 = 1

    2. If Input 1 does not exist, M1 = 0

  2. For every member of the workforce in Input 2 GV43, determine whether the member has completed training

    1. Identify and enumerate members who have completed at least initial training (M3)

    2. Identify and enumerate members who have not completed any training (M4)

  3. For every member of the workforce identified in Operation 2.1, identify the date of most recently completed module training

  4. For every member of the workforce identified in Operation 2.1, use the output of Operation 4 and compare the date to current date. Capture timeframe in months.

    1. Identify and enumerate members whose most recent training date is less than or equal to twelve months from current date (M5)

    2. Identify and enumerate members whose most recent training date is greater than twelve months from current date (M6)

Measures

  • M1 = Output of Operation 1

  • M2 = Count of Input 1 GV43

  • M3 = Count of workforce members that have completed training

  • M4 = Count of workforce members that have not completed training

  • M5 = Count of workforce members whose training is up to date

  • M6 = Count of workforce members whose training is not up to date

Metrics

  • If M1 is measured at a 0, this safeguard receives a failing score. The other metrics don’t apply.

Initial Training Compliance

Metric
The percentage of workforce members that have received initial training

Calculation

M2 / M1

Up to Date Training

Metric
The percentage of compliant workforce members

Calculation

M4 / M1