14.4: Train Workforce on Data Handling Best Practices

Train workforce members on how to identify and properly store, transfer, archive, and destroy sensitive data. This also includes training workforce members on clear screen and desk best practices, such as locking their screen when they step away from their enterprise asset, erasing physical and virtual whiteboards at the end of meetings, and storing data and assets securely.

Asset Type	Security Function	Implementation Groups
N/A	Protect	1, 2, 3

Dependencies

• None

Inputs

1. Data Handling Best Practices training module

2. GV43: List of workforce members

3. List of most recent module training completion dates for each workforce member

Operations

1. Check enterprise to determine if Input 1 exists

   1. If Input 1 exists, M1 = 1

   2. If Input 1 does not exist, M1 = 0

2. For every member of the workforce in Input 2 GV43, determine whether the member has completed training

   1. Identify and enumerate members who have completed at least initial training (M3)

   2. Identify and enumerate members who have not completed any training (M4)

3. For every member of the workforce identified in Operation 2.1, identify the date of most recently completed module training

4. For every member of the workforce identified in Operation 2.1, use the output of Operation 4 and compare the date to current date. Capture timeframe in months.

   1. Identify and enumerate members whose most recent training date is less than or equal to twelve months from current date (M5)

   2. Identify and enumerate members whose most recent training date is greater than twelve months from current date (M6)

Measures

• M1 = Output of Operation 1

• M2 = Count of Input 1 GV43

• M3 = Count of workforce members that have completed training

• M4 = Count of workforce members that have not completed training

• M5 = Count of workforce members whose training is up to date

• M6 = Count of workforce members whose training is not up to date

Metrics

• If M1 is measured at a 0, this safeguard receives a failing score. The other metrics don’t apply.

Initial Training Compliance

Metric	The percentage of workforce members that have received initial training
Calculation	M2 / M1

Up to Date Training

Metric	The percentage of compliant workforce members
Calculation	M4 / M1